Job Description

The Essentials:

• Schedule: Full-Time (40 hrs/week) | 1st Shift | Exempt
• Location: Fairlawn, OH
• Specialties: Health Information Management, Revenue Cycle

What You’ll Do:

• Responsible for supporting, optimizing, and maintaining revenue cycle and Electronic Medical Records (EMR) systems impacting patient access, charging, coding, billing, claims processing, reimbursement, and collections.
• Ensures system configuration aligns with regulatory and payer requirements while supporting revenue integrity and operational efficiency.
• Serves as the liaison between Revenue Cycle operations, Health Information Management (HIM), Information Technology (IT), clinical departments, and external vendors to support system performance, workflow optimization, and financial outcomes.
• Works closely with Revenue Integrity and HIM leadership to ensure system configuration supports compliant documentation, accurate coding, and optimized reimbursement.

What We’re Looking For:

• Education: Bachelor’s degree in healthcare administration, Information Systems, Business, Finance, or related field preferred.
• Experience: 3–5 years of healthcare revenue cycle experience required. Experience with hospital billing systems and EMR platforms required. Experience with claims, denials, patient accounting, or revenue integrity strongly preferred.
• Skills: Strong working knowledge of EMR systems (Cerner and Athena preferred). Experience with reporting tools, Excel, SQL, or analytics platforms preferred. Understanding of claim edits, reimbursement logic, and payer requirements.

Build Your Career with Crystal Clinic Orthopaedic Center

At Crystal Clinic, people come first—patients and team members alike. Whether you’re starting your career or bringing years of experience, you’ll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio.

What We Offer:

Comprehensive Medical, Dental & Vision

100% Employer-Paid Life, Short- & Long-Term Disability

401(k) + PTO

Voluntary Pet, Home, and Auto Insurance Benefits

Tuition Reimbursement

Employee Assistance & Wellness Programs

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