BUSINESS ANALYST Job at Acrostaff, Arden Hills, MN

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  • Acrostaff
  • Arden Hills, MN

Job Description

ServiceNow or Request Management system experience Mainframe experience Active Directory Experience Citrix experience Should be ITIL certified Basic troubleshooting experience Excellent documentation skillsFollows direction well _ Quick learner with a technical background Participates in team meetings _ Queue monitoring and processing Communicate with end users if more information is needed _ Validate the access requestVerify that there are no SOD/SOX violations _ Fulfill the requestSend login information _ Verify that the user is able to login with the new credentials Tracking of information that is not automated Create Knowledge articles as needed

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