Job Description

Desired Start date: March 2, 2026

Must be available to travel to the Rochester Campus until the Buffalo Campus becomes operational.

POSITION SUMMARY

The Learning Engineer plays a critical role in advancing the mission of Golisano Institute for Business & Entrepreneurship by supporting faculty in the design and implementation of innovative, data-driven learning experiences and integrated technology solutions that enhance teaching outcomes and operational effectiveness. This role requires strong collaboration across academic and technology teams and the ability to thrive in a fast-paced, learner-centered environment.

Golisano Institute is deeply committed to fostering a culture of diversity, equity, inclusion, and belonging. We value individuals who bring varied lived experiences, perspectives, and identities, and who contribute to an inclusive environment where all members of our community feel respected, supported, and empowered to succeed. The Learning Engineer is expected to uphold these values in daily work, interactions, and decision-making.

MAJOR RESPONSIBILITIES

Technology design, development, and support

• Assist faculty in the development of their course materials with initial template course design and build support.
• Participate in thought leadership with respect to the current tech landscape at the Golisano Institute.
• Recommend new technologies that would optimize the learning experience in the future.
• Provide expertise in the administration of the various tools in use at the institute.
• Provide technical expertise with respect to the administration of learning technology including, but not limited to the LMS and educational technologies deployed in the classroom.
• Appropriately document common use cases for technology at the institute.

Course Design, Development, and Instruction

• Development of innovative course content
• Design, document, and implement technical course content according to course outlines
• Responsible for the primary instruction of 1 course per quarter, as determined by the needs of Academic Affairs. Periodic instruction is a vital experience for this role.

Administrative Partnerships

• Work in collaboration with the academic affairs leadership and the information technology leadership teams to understand the vision for instruction within the Golisano Institute and create recommendations for faculty to carry out that vision.
• Provide occasional data analysis and support to the institutional decision-making process.

Community and Professional Development

• Attend and participate in required meetings, and other duties as determined.
• Represent the College with matters related to learning and teaching, in collaboration with Academic Affairs and other departments.
• Demonstrate active professional development for the advancement of the above duties.

EXPERIENCE

• The ideal candidate will have a minimum 5 years of experience providing t echnology suppor t and development.
• Experience administering or providing recommendations on the administration of various learning technologies; familiarity with Canvas LMS is desired, as is willingness to learn T1V/ThinkHub collaborative software. Facility with Office 365 and Teams is desirable, or the ability to quickly learn it well enough to instruct others.
• Experience creating technical documentation
• Experience as an instructor (including K-12 education, postsecondary education, and/or innovative corporate training)
• Experience developing information technology solutions for educational institutions

EXCEPTIONAL SKILLS / BEHAVIORAL COMPETENCIES

• Believes in the Institute’s student-centered mission and practices of providing exceptional education
• Demonstrated knowledge of the current scholarship of teaching and learning, including experiential, integrative, and inclusive learning principles and strategies
• Effective collaborator
• Serve as a role model for how we teach and what we value
• Demonstrate emotional intelligence, contributing to a culture of belonging and trust
• Supportive and self-motivated team player
• Effective communicator
• Innovative and Goal-oriented; willingness to take risks and support others in doing so
• Creative problem solving and willingness to be a continuous learner to keep what is working and improve what is not
• Ability to approach “problems” as opportunities; leverage current strengths to overcome challenges
• Willingness to work within a fluid, emerging start-up organizational environment

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