Job Description

Use your natural charm and beverage expertise to create a delightful café experience for our guests. If you’re an expert in preparing and serving café products, focused on guest service, and have at least a year of related experience in the food service/hospitality industry, then you just might be our next Barista at sea!

Minimum of one year food service/hospitality –related experience· Knowledge of coffee, tea and specialty coffeedrinks

· Guest service focused and solution oriented

· Ability to analyze and interpret documents suchas recipes and manuals

· Ability to multi-task and remain organized andflexible in a fast-paced environment

· Excellent communication and interpersonalskills, including the ability to interact effectively with guests and fellowemployees

Operational Effectiveness:· Ensures all operating standards andprocedures are executed consistently

· All areas are clean, USPH compliant andvisually appealing at all times

· Upholds STAR, Safety, Environmental andother company policies and standards

· Effectively resolves guest complaints andmakes every effort to ensure that guest leave the Cafe satisfied

· Creates opportunities for the guest tointeract with the product

· Provides quality beverages consistently toall guests

· Follows standards for merchandising,stocking, rotating and storing products

· Contributes to F&B goals forincreasing sales and improving profits

· Takes initiative in learning all aspectsof the Barista position

PeopleSkills:

Interpersonal Effectiveness:

· Stays “above the line” and accepts ownership forachieving results in all areas of accountability including SGI, ratings,revenue, Workplace Safety.

· Resolves conflict with fact-based communication.

· Fosters team unity and inspires commitment to each Brand

· Collaborates well and works up, down and acrossthe organization.

· Assists in training of all crew, including newhires.

Candidates are expected to work on board an international cruise ship.

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